Effective Date: Dec 25, 2023

Welcome to Mahidresscode.com! We are committed to delivering your orders with speed and care. Please take a moment to review our Shipping Policy.

1. Delivery Addresses

Each order on Mahidresscode.com can be shipped to a single destination address specified during the payment process. If you wish to send products to different addresses, kindly place separate orders for each destination.

2. Order Processing Time

We aim to dispatch your order swiftly. Our team works diligently to process and dispatch each item within 3-4 working days from the order date. In certain cases, additional time may be required, such as when procuring items from other stores or suppliers, Festivals, Holidays.

3. Shipping Days and Holidays

We process shipments on all weekdays (Monday to Saturday), excluding public holidays. Please note that orders placed on public holidays will be processed on the next working day.

4. Courier Partners

To ensure timely and secure deliveries, we partner with trusted courier services. You can track your order in real-time and receive updates on the status of your shipment. It take 3 to 10 days to deliver depending upon courier partner availability in your Locality.

5. Combined or Split Shipments

While we make every effort to ship all items in your order together, there may be instances where certain items are shipped separately. This could be due to product characteristics or availability. Our goal is to get your complete order to you as efficiently as possible.

6. Inspection and Acceptance

Upon delivery, please inspect the package. If you notice any damage or if the packaging appears tampered with, we recommend refusing delivery. Contact our customer support immediately, mentioning your order reference number. We will arrange for a replacement delivery at the earliest.

7. Order Tracking

Stay informed about your order’s status by using our Track Order feature on the website. Enter your order details to receive real-time updates on the location and estimated delivery time of your shipment.

8. Invoicing and Compliance

In adherence to Indian Tax Regulations, all items will be shipped with an invoice reflecting the purchase price.

9. Customer Support

If you have any queries or concerns regarding our Shipping Policy, feel free to reach out to our customer support team. We are here to assist you.

Thank you for choosing Mahidresscode.com! We appreciate your trust in us.

Happy Shopping!

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Mahi Business Association

mahibusinessassociation@gmail.com

Effective Date: Dec 25, 2023

Welcome to MahiDressCode! We appreciate your trust in us. If, for any reason, you are not completely satisfied with your purchase, we’re here to help. Please review our Return Policy for information on returns, exchanges, and refunds.

1. Returns

1.1 Eligibility:

To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. We reserve the right to refuse returns that do not meet these criteria.

1.2 Time Frame:

You must initiate the return process within 15 days of receiving your order. After this period, we may not be able to process your return.

2. Exchanges

2.1 Eligibility:

Exchanges are subject to the same conditions as returns. The item must be unused, in the same condition as received, and in its original packaging.

2.2 Exchange Process:

If you need to exchange an item, please contact our support team. We will guide you through the exchange process and provide you with the necessary instructions.

3. Refunds

3.1 Eligibility:

Refunds are processed for eligible returned items. The item must be unused, in the same condition as received, and in its original packaging.

3.2 Refund Process:

Once your return is received and inspected, we will send you an email notification. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3 days.

4. Non-Returnable Items

Certain items are non-returnable for hygiene, safety, or other reasons. These include:

• Personalised or customised items
• Intimate apparel and swimwear
• Clearance or final sale items

5. Return Shipping

5.1 Shipping Costs:

Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.

5.2 Shipping Instructions:

Contact our customer support team for shipping instructions before returning any item. We recommend using a trackable shipping service to ensure the safe arrival of your return.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact our customer support team immediately. We will arrange for a replacement or provide further instructions based on the issue. Unboxing video is Mandatory in this case. In the video the shipping label should be visible. Create video in one continuous shot.

7. Contact Us

If you have any questions about our Return Policy, please contact us at mahibusinessassocitaion@gmail.com

Thank you for shopping at MahiDressCode!

Mahi Business Association

2E-241, Kamna Vaishali sector 2, Noida, Ghaziabad

Effective Date: Dec 25, 2023

Thank you for choosing MahiDressCode! We understand that sometimes plans change, and you may need to cancel an order. Our Cancellation Policy is designed to guide you through the process.

How to Cancel:

Just call and cancel Facility available. 

+919555724271